What do you expect will happen if you click on that? Have you ever used this particular application? What information would help your traveling with the MTA?ĭoes this application look familiar to you? On a scale of 1-5, 1 being extremely unsatisfied and 5 being extremely satisfied, how would you rate your experience using those applications?ĭid you think something could have been improved with those applications? If so, what aspects? Have you ever used an application to navigate the MTA system? If so, which ones? If so, can you describe your experience finding the bus and route to go on?
How do you navigate around New York City?ĭo you use public transportation? If so, what types? User Research: Interview and Heuristic Evaluations Interview Questions:
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